Customer Notifications

 

 

Brock White will post important customer notifications below to keep you informed of news and events that may affect your business. Please view the current customer notifications below.

Brock White Canada Showroom Reopening

Brock White showrooms are now reopened. For your safety and the safety of others, you will notice some changes when you enter.  We have added a hand sanitizing station at the entrance of the showrooms and placed plexiglass sneeze guards at our counters.  In addition, floor decals and arrows will help guide traffic flow.  Face shields have been made available to all warehouse and office staff as well for protection.  Please review and follow distancing protocol posted at the branch entrance when visiting our showrooms, and of course if you do not feel well, please call in your order for pickup.

Due to popular demand, our contactless curbside pickup will remain in operation for your convenience as well.  See below for full details. Thank you in advance for your help and cooperation!

 

CONTACTLESS CURBSIDE PICKUP SERVICE TO CONTINUE!

We and ready to serve you! Due to overwhelming response, Brock White will continue to offer contactless curbside service for your convenience.  If you would like to place an order for pickup or for delivery, please call us at following coordinates:

Click here for a fillable order form.

OPERATING GUIDELINES:

Customers on Account: Please call the respective branch to place your order
Cash Account Customers: If you typically pay in-branch with a credit card, we request you complete a pre-authorization form in order to facilitate over the phone payment. If you typically pay in-branch with cash, you must complete the pre-authorization form in order to facilitate over the phone payment. We are not currently accepting cash or debit at any of our locations.

MATERIAL PICKUPS:

Here is what you can expect when picking up your material. For changing hands of material, warehouse staff will deliver your product at the dock door with paperwork attached.  For larger items, our team will load your items directly into your truck / trailer via forklift. 

Credit Card Authorization Form

Electronic Payment Options

HAVE QUESTIONS?  Click here for contact details

Message from our President - March 17, 2020

Brock White Canada's Response to COVID-19

SHARED SERVICE CENTER